Branded Templates

I build responsive email and form templates (HTML, CSS, JS) that perfectly match your brand identity.

Smart Segmentation

I design segments with both inclusion and exclusion rules, ensuring your campaigns hit the right audience, not the wrong one.

Personalized Journeys

From simple flows to complex multi-branch journeys — I create experiences that adapt to every customer’s behavior.

CDP

I bring in data from multiple sources, to create actionable measures and segments in Customer Insights - Data.

Hyper-Personalized Emails

Dynamic content makes each recipient feel like the email was written just for them, without creating 10 separate versions.

Campaign Sparring

As a sparring partner, I challenge your campaign ideas and help sharpen segments so your goals become achievable.

Journey Optimization

I analyze journeys and find friction points, helping you increase conversion and engagement step by step.

Smarter A/B Testing

I help you set up, interpret, and apply A/B test results to make every next journey more effective.

Trigger-Based Marketing

With Power Automate and Dynamics, I design triggers that start, stop, or split journeys, making timing your superpower.

Both B2B and B2C

I help both eCommerce brands and B2B offices to up their Customer Insights game.

Want to make your Customer Insights drip?

Drop me a line